Special Installation such as a medallions, lacing in, tying into existing hardwood, or borders done by another installer other than Divine Hardwood & Stone will not be covered. L awson Affordable Luxury Flooring’s Diviner Collection provides high quality, durable, high-density laminate floor. Select flooring from 2-3 cartons at a time to even out color variation and ensure a random appearance. On products Divine Hardwood & Stone offers manufacturer warranties which are separate from Divine Hardwood & Stone installation warranty and are subject to each individual manufacturers warranty terms and conditions. Divine Hardwood & Stone representatives will do the best to find a similar or exact product for repairs but we do not guarantee it. We are glad you have chosen Divine Hardwood & Stone for your hardwood project in order to ensure that you are aware of our warranty information and know how to properly care for the product that we have installed or will be installing please read the following information carefully. Dwellings Dream Weaver Engineered Floors Hard Surfaces Pentz Commercial EF Multifamily DW Select Smart Squares We use cookies (and other similar technologies) to collect data to improve your shopping experience. You cannot hire a third party repair agent and charge Divine Hardwood & Stone for the repairs that is not honored or covered by our installation warranty. Warranty provided by Divine Surface Inc 2715 SE 8th Ave Suite #100 Portland, OR 97202, Divine Surface, 2715 SE 8th Ave #100, Portland, OR 97202, United States. Intricate loop details highlight the design along with a textural background creating a more dimensional look. Prepare floor by diamond grinding and filling expansion joints. About Us. Damaged Boards not promptly reported and/or rejected. This floor can be floated over any subfloor (or many existing floors) with a … For over 15 years, Divine Homes have turned the dream of owning a home into a reality for thousands of families. If additional materials are required to complete the repair customer is responsible to provide them at his/her own cost. Improper In Home Conditions (environmental and physical): Divine Hardwood & Stone DOES NOT cover damage as a result of irregular extreme heat, radiant heat, or dirt, dust, and other harmful particle damage. area at a cost of $ 2,300.00 plus GST. Gapping and wood movement as a result of season changes, temperature changes, and air humidity changes is normal and is not something that warrants a warranty replacement, maintenance, fix, or correction. Product 1. Anderson Tuftex Carpet. Be sure to check specific installation instructions for the subfloor, too. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the material and installation, and only them. The warranty is non transferable if home ownership has changed or property is rented out to a tenant. Countertops, cabinets, built-in appliances or other fixtures should not be installed on top of your floor and the cost of the removal or replacement of these items is not covered. I had flooring people out and both told me to contact the installer, this was a product quality issue not installation and they should warranty their product. If the customer finds a board that does not meet specifications or standards and appears damaged or discolored it will be promptly reported to manufacturer representative for replacement. Call our office at (503) 234-7075 or visit our showroom location: 2715 SE 8th Ave Suite #100 Portland, OR 97202. Read employee reviews and ratings on Glassdoor to decide if Divine Flooring is right for you. Damage as a result of maintenance and care that contradicts installer instructions. ... Click Receive A Quote to start the process of transforming your floors! Hardwood is a natural product that may have fluctuations during the seasons as well as a result of environmental changes. We maintain the exclusive right to alter the obligations and limitations of this warranty. Divine Roofings are the premier supplier of Roofing, Siding and Wall Covering for architectural, commercial, post frame, industrial, transportation and agricultural applications.We offer quality products and services at competitive prices, installed by company employees who uphold our high standards of workmanship, so that we can offer you the best. Laminate flooring will also be able to tolerate under-floor heating. BROCHURES & LOOKBOOKS Minimal LookBookModern LookBookRegency LookBookRustic LookBookTraditional LookBookVintage LookBookHardwood Collections 2020Luxury Vinyl and Laminate Collections 2020 BUYER'S GUIDES Selecting the Right Hardwood for Your HomeCare & Maintenance Guide - Engineered HardwoodIs All Luxury Vinyl F Moisture can be found in the form of spills, leakage of pipes, flooding, wet mopping or damp mopping, pets spills and urine, children, kitchen spills, and improper attention to humidity or temperature. CERAMIC MOSAIC Description Clean arabesque lines pair with a gloss finish in Divine™, a delightful mosaic series. Collection. What: Our Divine Hardwood & Stone installation warranty covers all laminate installation labor provided by Divine Hardwood & Stone employees or sub-contractors. We provide detailed instructions how to care for various types of laminate floors that we sell and install including our basic lines as well as our higher end scratch resistant and water resistant options so that you know if a product or installation malfunction is covered by warranty or if the damage that may result is because of improper care. We advice customers to pay extra close attention to subfloor moisture levels and ventilation of crawl space, as this can be the primary cause of hardwood damage. Extensive damage can be caused to Hardwood flooring if moisture is present. The Greek mythology-inspired collection incorporates eye-catching geometrics for kitchen Moisture can be found in the form of spills, leakage of pipes, flooding, wet mopping or damp mopping, pets spills and urine, children, kitchen spills, and improper attention to humidity or temperature. Call or visit our store during regular business hours to file a claim. Backing. Anderson Tuftex COREtec Floors Floorigami Philadelphia Commercial Shaw Floors. Divine came out twice and told me it was an environmental issue and to install a dehumidifier in my home. Discerning Home Owners, Professional Home Builders and Interior Designers choose Divine Flooring for their unique and stylish floors in engineered hardwood, luxury vinyl and laminate. The “period of the warranty” shall mean the following: Limited Warranties Joint Integrity Mohawk warrants that during the period of the warranty, the Uniclic brand locking system in Pergo Extreme Flooring will not fail. We advice customers to pay extra close attention to subfloor moisture levels and ventilation of crawl space, as this can be the primary cause of laminate flooring damage. Know About Divine Roofings. Follow the Pre-Installation Requirements and Care Instructions: Your installation area must be between 60° to 80° Fahrenheit with a relative humidity between 30% and 50% for at least five days prior to delivery and throughout the life of your floor to ensure optimum performance. As we have mentioned before all boards must be inspected prior and after installation. staining, waterproofing, and wear in accordance with the terms of this warranty and during the stated period of the warranty. Light neutrals and blues are accented with darker-toned borders, while warmer blues and greens are outlined in white. We maintain the exclusive right to alter the obligations and limitations of this warranty. Special or Unconventional Installation, Installation performed at customers request and initiative not originally agreed upon with Divine Hardwood & Stone or against a Divine Hardwood & Stone representatives advice will not be covered. Product 1. On products Divine Hardwood & Stone offers manufacturer warranties which are separate from Divine Hardwood & Stone installation warranty and are subject to each individual manufacturers warranty terms and conditions. Collection. We are glad you have chosen Divine Hardwood & Stone for your hardwood project in order to ensure that you are aware of our warranty information and know how to properly care for the product that we have installed or will be installing please read the following information carefully. About Divine Epoxy. Laminate although more stable than natural hardwood is a product that may have fluctuations during the seasons as well as a result of environmental changes. This warranty does not restrict or limit the right of the Installation Provider to bring action against you for non-payment. Once the leak was repaired I contacted Divine Flooring to redo the damaged area of the concrete driveway. Boards that are installed damaged will not be covered by warranty. We do not guarantee availability or stock of replacement products. 333 S State St V-304, Lake Oswego, Oregon, 97034 Phone: (503) 675-9519 Email: info@devinecolorfloor.com We require all claims to be submitted within 60 days of original damage report. If additional materials are required to complete the repair customer is responsible to provide them at his/her own cost. You will be able to add to your existing Foxwood floor, or choose from the much expanded Mirage Hardwood Floors collection. Introducing Divine, a value product that provides a gret multicolor space dye aesthetic. Cromwell is the first hardwood offering from Chesapeake Flooring to feature TRT TM True Reactive Technology which brings out the unique characteristics of each individual plank and is scientifically tested to avoid continued reaction. We reserve the right to not accept warranty claims as well as investigate and validate all reported claims. The repairs will be performed by the original installation provider or someone assigned by Divine Hardwood & Stone representative. Remove all furniture, appliances, and wall and doorway trim beforehand. Devine's Flooring America is more than just a flooring store. Description. What: Our Divine Hardwood & Stone installation warranty covers all hardwood installation labor provided by Divine Hardwood & Stone employees or sub-contractors. Laminate Flooring VS Timber Flooring. $39.99 SURFACELIFT - MAINTENANCE KIT. We are experts trained in flooring and design to help find the perfect floor for the way you live in Hoover, AL. If your flooring needs to be replaced or redone according to warranty replacement losses damages and expenses relating to anything other than the flooring will not be covered. Glassdoor gives you an inside look at what it's like to work at Divine Flooring, including salaries, reviews, office photos, and more. For 2 decades, our locally owned and operated company has been helping satisfied customers with flooring, bathtubs, showers, and countertops. 00546 GRAY ESCAPE . Foxwood Flooring will be transitioning with our sister brand Mirage Hardwood Floors. Look him up - under Bonita Springs Floor Covering and Divine Design. Glassdoor has 2 Divine Flooring reviews submitted anonymously by Divine Flooring employees. Recently Viewed. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. Any repairs, alterations, fixes, and work performed on laminate installed by Divine Hardwood & Stone by someone other than a Divine Hardwood & Stone employee or sub-contractor working under direct supervision of Divine Hardwood & Stone representative voids installation warranty completely. If the customer finds a board that does not meet specifications or standards and appears damaged or discolored it will be promptly reported to manufacturer representative for replacement. This company used to be called Bonita Springs Floor Covering. We reserve the right to not accept warranty claims as well as investigate and validate all reported claims. The flooring will not shrink or warp when there is excessive moisture in your home. Repairs must only be performed by original installation providers not someone else. YES. Foxwood Flooring will be transitioning with our sister brand Mirage Hardwood Floors. Moisture: Laminate flooring is susceptible to water and moisture damage. 9 multilcolor ways round out the line. We DO NOT cover incidents that are a clear violation of care instructions. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the material and installation, and only them. Any damages that indicate abuse or misuse of product or any damage that clearly is a result of a violation of care instructions found anywhere on www.divinehns.com or as instructed by installer, sales person, office manager, or manufacturer will not be covered by limited installation warranty. The repairs will be performed by the original installation provider or someone assigned by Divine Hardwood & Stone representative. Length of warranty: On Installation services Divine Hardwood & Stone offers a limited warranty which is in effect up to one year after substantial completion of installation. Warranties Download PDF. Repairs must be performed during business hours additional requests or off business hours repairs will be charged an additional service fee. Pattern Repeat. Customer agrees to accept reasonably similar product as a replacement or substitute. FLOOR CARE PREVENTION TIPS For information on floor care … See BBB rating, reviews, complaints, & more. If any portion of installation that Divine Hardwood & Stone completes fails with respect to all above warranty information we will repair the incorrectly installed product section and will honor the warranty. Countertops, cabinets, built-in appliances or other fixtures should not be installed on top of your floor and the cost of the removal or replacement of these items is not covered. If customer decides to repair hardwood using product other than the one originally used installation warranty is voided. As we have mentioned before all boards must be inspected prior and after installation. Length of warranty: On Installation services Divine Hardwood & Stone offers a limited warranty which is in effect up to one year after substantial completion of installation. Bravada Collections. Devine Color Floor. Discover a world of possibilities at Divine Floors. Color. You will be able to add to your existing Foxwood floor, or choose from the much expanded Mirage Hardwood Floors collection. Odd Damages, Loss of Use, Indirect, & Consequential Damage. SURFACELIFT - MAINTENANCE KIT. 5 year warranty; Receive A Quote. Special or Unconventional Installation Installation performed at customers request and initiative not originally agreed upon with Divine Hardwood & Stone or against a Divine Hardwood & Stone representatives advice will not be covered. Installation labor must be clearly indicated on original invoice and all available customer to sales person correspondence must be evaluated to ensure that installation was performed to customer specification. RESOURCES Maintenance Guide Installation Guide Warranty … We are experts in Epoxy floors. Moisture in hardwood may result in crowning, warping, buckling, cupping, peeling, twisting, gapping, breaking, cracking, and more types of damage in solid or engineered hardwood. COLLECTIONS Contempo D’Vine Symphony. Devine's Flooring America. They did a 200 sf. We do NOT cover damage do to irregular issues such as foundation setting, indentations, and other damage caused by improper care, furniture movement, appliances, chairs, pets, heels, children, toys, etc. View Collection. As strong and durable as it is stunning, wood adds warmth, elegance and natural beauty to every room and also enhances the resale value of your home. Customer agrees to accept reasonably similar product as a replacement or substitute. Houston, TX - Floors - Divine Floors. Preparation. Keep your floors looking beautiful with SurfaceLift™ by Divine Flooring - a complete wood care and cleaning kit suitable for all polyurethane and UV oil-finished wood, laminate and luxury vinyl floors. We look forward to meeting you at our Hoover, AL, location. Country Of Origin. 8"W X 7-1/4"L. Made in the USA. With a reputation for quality, architectural innovation, contemporary style, customer service, and warranties you can count on, we are leading the future of Vancouver real estate. Receive A Quote. We DO NOT cover incidents that are a clear violation of care instructions. Moisture: Hardwood flooring is susceptible to water and moisture damage. If I could give this company a ( -1), I would! We are the go to flooring store & showroom in Portland, OR for hardwood, stone, tile, vinyl, carpet, and laminate. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. If any portion of installation that Divine Hardwood & Stone completes fails with respect to all above warranty information we will repair the incorrectly installed product section and will honor the warranty. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the material and installation, and only them. Flooring Type. We warrant our installation up to industry standards as well as manufacturer specifications. Find the perfect match for … We advise customer to remain present during installation process to ensure that all boards, hardwood, laminate, and engineered are up to customer standards. Divine Hardwood & Stone suggests that all completed work must be inspected by customer and if any dissatisfactions or damages are noticed must be reported within three calendar days of job completion. Header. We advise customer to remain present during installation process to ensure that all boards are up to customer standards. We require an on site inspection of damages before making any decision on acceptance of claim by warranty repair. Country Of Origin. Live life on your own terms with the wide-ranging Wood Originals Collection from PERGO® EXTREME™ rigid vinyl flooring. To see product warranty information please reference the appropriate manufacturers warranty (usually found on their site). Visit our professionally designed showrooms in Calgary, Edmonton, Vancouver and Chicago or find a dealer in Canada or the US. USA. Follow the Pre-Installation Requirements and Care Instructions: Your installation area must be between 60° to 80° Fahrenheit with a relative humidity between 30% and 50% for at least five days prior to delivery and throughout the life of your floor to ensure optimum performance. DIVINE Flooring Warranty Program. We do not guarantee availability or stock of replacement products. In order to file a claim with Divine Surface ensure that you have documentation (preferably invoice of job completion) if you do not we can still offer warranty repairs but will need to take additional steps for verification. Any repairs, alterations, fixes, refinishes, and work performed on hardwood installed by Divine Hardwood & Stone by someone other than a Divine Hardwood & Stone employee or sub-contractor working under direct supervision of Divine Hardwood & Stone representative voids installation warranty completely. Call or visit our store during regular business hours to file a claim. Hardwood Floors in Vancouver, BC. Who: Our Divine Hardwood & Stone installation warranty on hardwood covers the person/persons that originally purchased the … WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY SUCH WARRANTIES CANNOT BE VALIDLY DISCLAIMED UNDER APPLICABLE LAW. This warranty does not restrict or limit the right of the Installation Provider to bring action against you for non-payment. Before installation begins examine the boards and give the installation provider instructions with what can be done with damaged or discolored boards. This is the Divine Flooring company profile. Call our office at (503) 234-7075 or visit our showroom location: 2715 SE 8th Ave Suite #100 Portland, OR 97202. YES. In order to file a claim with Divine Surface ensure that you have documentation (preferably invoice of job completion) if you do not we can still offer warranty repairs but will need to take additional steps for verification. We require all claims to be submitted within 60 days of original damage report. Backing. Special Installation such as a medallions, lacing in, tying into existing floors whichever material that may be, or borders done by another installer other than Divine Hardwood & Stone will not be covered. Collections . If your flooring needs to be replaced or redone according to warranty replacement losses damages and expenses relating to anything other than the flooring will not be covered. Divine Flooring Timber, Laminate Floors. SOFTBAC PLATINUM. Stay up to date on all Engineered Floors News! Before installation begins examine the boards and give the installation provider instructions with what can be done with damaged or discolored boards. Stretch the imagination with over thirty deep looks featuring authentic texture and extreme detail including reinvented wood-burning techniques that produce charred effects for a sizzling, natural visual. Certain laminate products that we install are water resistant but no laminate product we sell is waterproof. Extensive damage can be caused to most laminate flooring if moisture is present. Warranties Download PDF. View Collection. Gapping and board movement as a result of season changes, temperature changes, and air humidity changes is normal and is not something that warrants a warranty replacement, maintenance, fix, or correction. Rest assured that you will continue to have the same quality and service that the Foxwood brand was known for. ZZ054 DIVINE RETREAT. In the event of a discrepancy between the information in the DIVINE Flooring Installation Instructions and the DIVINE Flooring Warranty Program, the latter shall prevail. Rest assured that you will continue to have the same quality and service that the Foxwood brand was known for. ... DIVINE RETREAT. This includes hotel stays while repair is being done, as well as personal damages/costs that may arise while pursuing a quality issue, such as missed time from work, storage fees, kennel costs for pets, etc., are not covered. Anderson Tuftex Carpet. Any damages that indicate abuse or misuse of product or any damage that clearly is a result of a violation of care instructions found anywhere on www.divinehns.com or as instructed by installer, sales person, office manager, or manufacturer will not be covered by limited installation warranty. Damage as a result of maintenance and care that contradicts installer instructions. We are Proud to serve Austin, Texas! WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY SUCH WARRANTIES CANNOT BE VALIDLY DISCLAIMED UNDER APPLICABLE LAW. SOFTBAC PLATINUM. This may result because of a wide variety of incorrectly performed maintenance procedures or ignorance of care instructions. We warrant our installation up to industry standards as well as manufacturer specifications. The artisanal quality of Divine Retreat boasts complexity in construction. Moisture in laminate flooring may result in crowning, warping, buckling, cupping, peeling, twisting, gapping, breaking, cracking, and more types of damage. Save Compare. Divine Hardwood & Stone representatives will do the best to find a similar or exact product for repairs but we do not guarantee it. Crafted out oSureSoftSD TM with the added protection of Microban (R) that is designed to prevent the growth of stain and odor-causing bacteria, mold and mildew. We will only cover water damage in water resistant laminate if you have clear proof that the damage was sustained while the laminate was being used within manufacturer recommended conditions. Improper In Home Conditions (environmental and physical): Divine Hardwood & Stone DOES NOT cover damage as a result of irregular extreme heat, radiant heat, or dirt, dust, and other harmful particle damage. Damaged Boards not promptly reported and/or rejected. Divine Hardwood & Stone suggests that all completed work must be inspected by customer and if any dissatisfactions or damages are noticed must be reported within three calendar days of job completion. Save Compare. This may result because of a wide variety of incorrectly performed maintenance procedures or ignorance of care instructions. Style. We provide detailed instructions how to care for the solid pre-finished, engineered pre-finished, and sand in place solid hardwood flooring so that you know if a product or installation malfunction is covered by warranty or if the damage that may result is because of improper care. We require an on site inspection of damages before making any decision on acceptance of claim by warranty repair. To see product warranty information please reference the appropriate manufacturers warranty (usually found on their site). Recently Viewed. Read employee reviews and ratings on Glassdoor to decide if Divine Flooring is right for you. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. USA. Carpet. We are excited and eager at Devine's Flooring America to get to know you and help you with all of your floor covering needs. This organization is not BBB accredited. If customer decides to repair laminate using product other than the one originally used installation warranty is voided. Trust Divine Surface. We offer in-home service and are very experienced in the insurance restoration area. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or Province to Province. Fiber. Installation labor must be clearly indicated on original invoice and all available customer to sales person correspondence must be evaluated to ensure that installation was performed to customer specification. Pattern Repeat. Care instructions can also be found on our home improvement blog at www.divinehns.com/news You must comply with all applicable environmental and building codes, regulations and laws. This includes hotel stays while repair is being done, as well as personal damages/costs that may arise while pursuing a quality issue, such as missed time from work, storage fees, kennel costs for pets, etc., are not covered. Color. All content is posted anonymously by employees working at Divine Flooring. You cannot hire a third party repair agent and charge Divine Hardwood & Stone for the repairs that is not honored or covered by our installation warranty. The color and tone of the laminate may/will change as well due to aging and UV effects and discoloration, this should be expected of in such a product and is not covered by warranty. Beautiful Epoxy floors in 3 simple steps! Repairs must be performed during business hours additional requests or off business hours repairs will be charged an additional service fee. VIEW COLLECTION. Warranty provided by Divine Surface Inc 2715 SE 8th Ave Suite #100 Portland, OR 97202, Divine Surface, 2715 SE 8th Ave #100, Portland, OR 97202, United States. The color and tone of the hardwood may change as well due to aging and UV effects and discoloration, this should be expected of in wood and is not covered by warranty. We do NOT cover damage do to irregular issues such as foundation setting, indentations, and other damage caused by improper care, furniture movement, appliances, chairs, pets, heels, children, toys, etc. Care instructions can also be found on our home improvement blog at www.divinehns.com/news You must comply with all applicable environmental and building codes, regulations and laws. 00533 MISTRAL . The terms above represent the sole and exclusive warranty with regard to your installation services. Boards that are installed damaged will not be covered by warranty. your DIVINE Flooring Finish Warranty. Chris P. is the owner. Even water resistant laminate should not be abused and can show signs of water damage if not cleaned up fast enough. 8"W X 7-1/4"L. Made in the USA. Repairs must only be performed by original installation providers not someone else. The warranty is non transferable if home ownership has changed or property is rented out to a tenant. Our warranty information and care instructions are meant to help you ensure that your floors last for the maximum possible time in the best possible condition. The terms above represent the sole and exclusive warranty with regard to your installation services. Classic Grade Live knots, quarter sawn and flat sawn grain, no splits and cracks This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or Province to Province. Glassdoor has 2 Divine Flooring reviews submitted anonymously by Divine Flooring employees. Flooring . ... Laminate flooring will also generally come with a 20-year warranty when you are buying a quality make. 3 You have made a great decision in choosing wood flooring for your home.
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