United States of America. What does that mean? Distance: 2,439.55 miles. ©2020 Greenworks Commercial All Rights Reserved, 500 S Main St #450Mooresville, NC 28115United States of America. This typically occurs when we are getting in back ordered parts. Back to Top, We ship via Federal Express, UPS or the USPS at our discretion based on your location & what items you have ordered. For the best experience on our site, be sure to turn on Javascript in your browser. 40V 4.0Ah Battery; 40V Charger; 40V 20" Dual Blade Lawn Mower What is Credit & Debit Card Authorization Hold? Usually we are able to obtain these items & ship them to you within 10-15 business days. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. I had no issue with the greenworks 80v either. What brands does OrderTree carry parts for? When you place an order with OrderTree.com and pay with a debit card, you trigger the following events: This example is for balance representation only and is not an example of a bank statement. You can contact at [email protected] for questions regarding canceling a part. These items are shipped from and sold by different sellers. For the best experience on our site, be sure to turn on Javascript in your browser. 5. 4818 Yoma St, Washington DC 20037 Phone Number:(202) 333-3366. When should I expect to receive my order? She understands the industry very well, has a great eye for matching client expectations, and service is very professional. What types of payment do you accept? Avoid!!! Saturday/Sunday: Closed. Can I return an item? Frequently bought together + + Total price: $283.98. Mooresville, NC 28115. January 4, 2010 Opening balance: OrderTree.com – Pending Transaction: ($30.00 in parts, $8.00 S & H, no sales tax) Ending balance: January 5, 2010 Opening balance: OrderTree.com – Actual Charge: ($30.00 in parts, $11.50 S & H, no sales tax) Ending balance: January 7, 2010 Opening balance: OrderTree.com Pending Transaction (preauthorization3) "falls off" Ending balance: In this example, on January 5th and 6th it looks like there are two charges from OrderTree.com on the account. 4. Only one is the actual charge, however $79.50 ($38.00 preauthorization3 (preauth) + $41.50 actual charge) is temporarily “tied up” because of the purchase on January 4th. 1. You should receive your order within 3-5 business days. Add all three to Cart Add all three to List. ... R&D and Customer Service teams to deliver long term brand /product strategy Debit card authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy. She understands the industry very well, has a great eye for matching client expectations, and service is very professional. ! September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. Add new energy to your garden with a cordless battery-powered lawn mower, string trimmer, … We will accept cancellations for items that we normally keep in inventory. Customer Service | Returns, Ordering & Products | Greenworks. Once the part arrives we will promptly ship it to you. Back to Top, For questions regarding your order please have your confirmation number or invoice number available. 1-888-90-WORKS (888-909-6757) They understand that these are the most important components in building and maintaining a solid reputation among customers and the community in which they serve. All of them have been updated, checked and activated immediately Sent an email, no response. This can create a false impression of the balance, and can cause the customer to spend more than they actually have available in the account. Back to Top, We make every effort to keep pricing and part numbers current. 2. Hold times vary by financial institution. Director of Marketing at Greenworks Tools Charlotte, North Carolina Area 500+ connections. 500 S Main St #450. Sorry, we are not able to offer C.O.D. 1. What brands does OrderTree carry parts for? Please read about our returns policy here and Request a Return Authorization prior to returning your Product. A pre-authorization hold for the amount of the parts, $15.00. Got a general question or comment about GreenWorks services? 12. 7. Address: & Service State: PA ALLENWOOD , 17810-9111 KINGSTON ENTERPRISES Address: 85 North Rd State: NH KINGSTON , 03848-3056 When you purchase from this site you will transact directly with Handy Distribution. JavaScript seems to be disabled in your browser. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. For all other general inquiries, US and Canada customers please email [email protected]. Store Hours. Please call at 855-349-6757 for more details. If you need spare parts or have claims, please contact the dealer where you first purchased the product and they will be happy to assist you. Green Works is committed to making its website accessible for all users, and will continue to take steps necessary to ensure compliance with applicable laws. Back to Top, We currently do not offer expedited delivery on the site. Copyright © 2018 Ordertree / Greenworks. How do you ship orders/Can I choose which carrier you use? 3. For specific information on how your account has been affected, you must contact your financial institution. Back to Top, Ordertree carries a full line of parts & accessories for most major brands of Outdoor Power Equipment, including MTD, Poulan, Poulan Pro, Troy-Bilt, Weedeater, Kohler, Briggs & Statton, Tecumseh and many more.You can view all of our Brand Pages here. 7. Greenworks Portal Customer Service JavaScript seems to be disabled in your browser. 3 … The actual order charge will post to the debit card account. Join to Connect. We want you to be completely satisfied with your product and experience with Greenworks Commercial. Saturday: Closed. We would ask that you include an address where there is a physical mailbox to help facilitate delivery of your order. Do you offer expedited shipping on your site? Black Friday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability Customer Support. ! September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. All rights reserved. 5. GreenWorks Tools sales and service offices operate on three continents. They are an excellent business partner with a passion for design and creative approach, developing robust and cost-effective practices to meet and exceed our goals. Read more about our new partnership with world-renowned arborist, Ken Palmer. Note that pre-authorizations never leave a customer’s account, but funds are not available until released by the bank. Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks, powered by Order Tree. However, the funds held by the pre-authorization hold are not available for other transactions. As a customer, you hire a lawncare company to take good care of your lawn so you don’t have to worry about it. GREENWORKS HELPLINE (1-888-90WORKS): Warranty service is available by calling our toll-free helpline, at 1-888-909-6757 (1-888-90WORKS). For the best experience on our site, be sure to turn on Javascript in your browser. This may result in overdraft or over limit fees from your financial institution. What’s going on? Back to Top. There may be a period of “overlap” where both the pre-authorization and the actual charge appear on the online activity for one to two days before the authorization hold "falls off". What does that mean? (Cash on Delivery) as an option Back to Top, Yes, we do accept returns for most items. ... Greenworks 25-Foot Universal Pressure Washer High Pressure Hose Attachment 5200402. I received my order & a part number/price has changed. I received my order & a part number/price has changed. (Charlotte/USA, Toronto/Canada, Changzhou/China and Cologne/Germany). Greenworks - Washington. ©2020 Greenworks Tools All Rights Reserved. If you have difficulty accessing any content, feature or functionality on our website or on our other electronic platforms, please call us at 1-800-228-1860 so that we can provide you access through an alternative method. For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer. 11. Can I cancel a Special Order item? 2. 10. Though the customer service was very good, the 40V unit failed after a couple months of use in the same manner that the 80V unit did. Do you offer expedited shipping on your site? … Greenworks will not sell, trade or share your email address. Customer Support To contact GREENWORKS fill out the Contact Form. You can reach us via e-mail at [email protected] We answer most e-mails within 24 hours of receipt. When you place an order you will receive an order confirmation via e-mail. Please note in our terms & conditions that all prices are subject to change without notice. Company registered in England: 05692300. 3. How do you ship orders/Can I choose which carrier you use? I tried to order a motor control box from their website but after going through the whole long involved process found out that it was shipped from the US and freight would be $120 for a $25 part. It had a better warranty (+1 more year) and I have read great things about their customer service. Tell Us How We Can Help. Read page 4 of our customer reviews for more information on the Greenworks PRO 1800 PSI 1.2 GPM 60-Volt Cold Water Hybrid Electric Pressure Washer, Battery … Back to Top, A ‘Special Order” item is something that we are out of stock on at the time your order is placed. Our service comes with samples for properties under 4000 sq. Back to Top, We accept Visa, Master Card, Discover & American Express cards. GreenWorks Email, Phone and 24-7 Customer Access Portal. This will include your order number & the total of your order. We are also proud to carry Oregon and Sure-Fit Aftermarket Parts for brand that we do not carry original equipment manufacturers parts for including John Deere, Honda, Stihl, Toro, Gravely & many more! Jennifer and her on-site team, provided excellent customer-service and laid a foundation with an on-going effort, that supported us throughout the entire process. What’s going on? Only the actual order charge removes money from the debit card account. This powerful pressure washer helps eliminate headaches and hassles as … Greenworks Tools are sold in the UK by our exclusive distributor – Handy Distribution. You may also start by simply downloading the Merchandise Return Form . Edit. but there is a fatal flaw in the entire snow blower line. When should I expect to receive my order? How can I contact you/when are you available? 【Service】All Jialitt products come with 30 days free return, 12 months quality service and 24 hours' friendly customer service. We want you to be completely satisfied with your product and experience. ft. We will do air samples, swab samples or tape samples depending on the particular situation. Hours may fluctuate. 1-888-90-WORKS (888-909-6757) Shop By Tool. 1 The shipping and handling charges for consumer orders are based on a sliding scale and determined by the dollar amount of the parts purchased: 2 OrderTree.com is required to charge sales tax in states where we have offices or warehouse facilities.These states are: 3 This is an example of what could happen with a pre-authorization hold. 8. You can't get any better than Greenworks! For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer… Greenworkstools canada has the worst customer service I have ever encountered. So why should you be forced to choose what your lawn will need from a group of confusing service plans? Shop Greenworks 2000-PSI 1.2-GPM Cold Water Electric Pressure Washer in the Electric Pressure Washers department at Lowe's.com. When I enter my part number the page says it’s a "Special Order". How can I contact you/when are you available? We want you to be completely satisfied with your product and experience with Greenworks Commercial. The biggest store for coupons, promo codes, discount & deals.Including the latest, most popular discount codes. Read more. 10. GreenWorks Tools production is a vertically integrated and manufacturers it’s own components. 8 people found this helpful. JavaScript seems to be disabled in your browser. The following explanation of banking terms and processes is meant to assist you in understanding the charges associated with your OrderTree.com purchase(s) in general terms. 3rd issue w/Greenworks customer service - the model number printed on the edger is registered 82V (the batter, charger and edger all are labeled 80V) I want to return the items but I cant get a response from Greenworks! Please use the Contact form below to reach us, or phone (401)-521-LAWN (5296).Current customers can also use our Customer Access Portal. This website is the UK shop of the manufacturer of Greenworks Tools. If the item is something that we do not stock or is an item that one of manufacturer partners will not accept as a return than the item is not cancelable. For the best experience on our site, be sure to turn on Javascript in your browser. Also the dual blades on the EGO reminded me of my awesome Honda gas mower. 11. Registered office: Unit 1, Warsop Trading Estate, Hever Road, Edenbridge, Kent, TN8 5LD. Back to Top, Some “Special Order” items can be cancelled. 4.6 out of 5 stars 1,056. What is Credit & Debit Card Authorization Hold? 500 S Main St #450 Mooresville, NC 28115 United States of America. Read more. GreenWorks offers mold inspections for residential and commercial properties. Contrary to popular belief, this process is not instantaneous: the transaction may not appear on the customer's statement or online account activity for one to two days. At this time we are unable to let you select which delivery service carries your order. How will I know if you received my order? You can't get any better than Greenworks! $16.50 $ 16. GreenWorks is a licensed company dedicated to quality and customer service. When I enter my part number the page says it’s a "Special Order". Find helpful customer reviews and review ratings for Greenworks 24252 40V 150 MPH Variable Speed Cordless Leaf Blower, 2.0Ah Battery and Charger Included at Amazon.com. Credit card holds may last as long as 30 days, depending on the issuing bank. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. Since the Preauth is not a charge it may not be reflected on an online or ATM balance. Greenworks has the absolute worst customer service! Heavy-duty household cleaning requires tools that are as serious as you are. 12. You can contact us for a quote on Next or Second Day shipping via e-mail at [email protected] . Please allow up to 24-48 hrs for email response. Orders for parts that are in stock generally ship within 24 hours (excluding weekends). US and Canada customers please email info@greenworkstools.com or call: 1-888-90-WORKS (888.909.6757) Monday – Friday: 9am – 5pm EST. If the part number/price changes we will note it on your invoice. Occasionally a manufacturer will be out of stock on the part & it will take longer for us to get. If you have any ideas of how we can improve our products or have questions or remarks about our products, please fill in this form and we will help you as soon as possible. Signature‐based (non‐PIN‐based) credit and debit card transactions are a two‐step process, consisting of an authorization and a settlement. Customer Support To contact GREENWORKS fill out the Contact Form. Phone – 1-888-90-WORKS (1-888-909-6757) If Greenworks accepts a return under warranty, you can return the defective or damaged product only after you call our Customer Care team and receive a Return Authorization from Greenworks. Greenworks Replacement Spool Cover (For Select 24V and 40V Grass Trimmers) Greenworks Replacement Spool Cover (For Model 2101602) Greenworks 21" Replacement Blade (For Select 40V & 80V Mowers) Replacement Dual Line Spool (For Model 2101602CT) 40V Cordless Online Sales. I am very happy with the other Greenworks tools (blower, mower, etc.) There are times, however, that manufacturers change a part number or price. Lawn Mowers. We want you to be completely satisfied with your product and experience with Greenworks Tools. 6. Please allow up to 24-48 hrs for email response. String Trimmers … To contact GREENWORKS Customer Care, call our help line: 1-888-90-WORKS (888.909.6757) Monday – Friday : 9am to 5pm EST. Final deciding factor was that my brother-in-law has a suite of EGO products which I can now borrow and use with my EGO battery. GreenWorks Tools currently have over 4,000 employees and more than 300 R&D engineers Worldwide. Authorization hold (also card authorization, pre-authorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off." 9. Please Note: When our orders are ready to ship they release automatically & we will not be able to notify you of any changes. Read honest and unbiased product reviews from our users. 4. European and global customers please call +46 (0)101012500. greenworkstools.eu How will I know if you received my order? Discover the green alternatives to gas-powered tools.
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